Privacy Policy for Tactical Edge VR
Last Updated: October 15, 2025
At Tactical Edge VR ("we," "us," or "our"), we are committed to protecting the privacy and security of our users, including law enforcement agencies, training coordinators, and other professionals who engage with our virtual reality training solutions. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, tacticaledgevr.com, or use our services. By accessing our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our VR training services. The types of information we may collect include:
Personal Information: When you contact us, request a demo, or engage with our services, we may collect details such as your name, job title, email address, phone number, and agency/organization name.
Usage Data: We collect data on how you interact with our website, such as IP addresses, browser type, pages visited, and time spent on the site, through cookies and similar technologies.
Training Data: For users of our VR platforms, we may collect performance metrics (e.g., scenario completion times, decision accuracy) to provide analytics and feedback to authorized agency personnel.
Business Contact Information: For law enforcement agencies or partners, we may collect departmental contact details to facilitate demos, contracts, or support.
2. How We Use Your Information
We use the information we collect to:
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Deliver and improve our VR training solutions, including customizing scenarios and generating performance reports.
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Respond to inquiries, schedule demos, and provide customer support.
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Analyze website usage to enhance user experience and optimize our services.
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Communicate with you about updates, promotions, or new features (you may opt out at any time).
Ensure compliance with legal and regulatory requirements, including those specific to law enforcement training.
3. Information Sharing and Disclosure
We do not sell, trade, or distribute your personal information to any external vendors, third parties, or entities outside of Tactical Edge VR, except as outlined below:
Service Providers: We may share information with trusted service providers (e.g., hosting providers, analytics tools) who assist us in operating our website and services, provided they agree to strict confidentiality and data protection standards.
Legal Obligations: We may disclose information if required by law, court order, or government regulation, such as in response to a subpoena or to protect the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this Privacy Policy.
4. Data Security
We implement industry-standard security measures to protect your information, including:
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Encryption of sensitive data during transmission and storage (e.g., SSL/TLS for website interactions).
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Access controls to ensure only authorized personnel within Tactical Edge VR can access user data.
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Regular security audits and updates to safeguard against vulnerabilities.
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While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Training data and analytics may be retained to support ongoing agency needs, unless you request deletion (see Section 7).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These may include:
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Essential Cookies: Necessary for website functionality (e.g., navigation).
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Analytics Cookies: To understand how users interact with our site (e.g., Google Analytics).
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Marketing Cookies: To deliver relevant content or ads (optional and opt-in).
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
7. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
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Opt-Out: Unsubscribe from marketing communications at any time via the "unsubscribe" link in emails or by contacting us.
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To exercise these rights, contact us at privacy@tacticaledgevr.com.
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8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
10. International Users
Tactical Edge VR is based in the United States, and your information will be processed in accordance with U.S. laws. If you are accessing our services from outside the U.S., you consent to the transfer and processing of your data in the U.S.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Please review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tactical Edge VR
Email: privacy@tacticaledgevr.com
Address: 2326 Goddard Parkway, Suite B, Salisbury, MD. 21801
Thank you for trusting Tactical Edge VR with your information. We are dedicated to maintaining your privacy and delivering exceptional training solutions.